Urgent help · Washington, DC

Urgent lock problems in Washington, DC

Can't get in, can't lock up, key stuck or snapped: call. Here's what to do first and what dispatch will ask.

Plate 01 · Emergency

Safety first

If anyone is in danger or you suspect an intruder is still inside, call 911 before anything else.

Address and nearest cross street or Metro station, the door or vehicle type, building access details and anything that raises the urgency.

We don't promise arrival times. Dispatch gives you a realistic window based on who's available and how traffic and parking look right now.

Rowhouse doors often split at the strike when kicked. The locksmith can fit a new lock and reinforced strike so the house locks tonight.

Give the street address and the nearest corner, and say whether there's a concierge, an English-basement entrance or an alley door.

Plate 02 · What we handle

Plate 03 · Areas

Plate 04 · Questions

Are late calls priced differently?

Ask dispatch; your estimate reflects the time of the call.

Can you open the door without damage?

Usually. If drilling is needed, you'll hear why and the price first.

What if my keys were stolen?

Rekey the doors promptly, especially if your ID with the address was taken too.

For planned work — a rekey, new deadbolts, a master-key setup — leave your details and dispatch will call. If you're locked out, call instead.

Give the street address and the nearest corner, and say whether there's a concierge, an English-basement entrance or an alley door.